Balancing Spending Priorities: No
Easy Feat
By Matt Hamill
Is finding the
best balance between institutional financial aid
resources and other spending priorities—to
help assemble the institution’s desired student
population—akin to the search for the Holy
Grail? Participants in the 2004 EACUBO Senior Business
Officers Roundtable wrestled with the question of
balanced spending and how business officers can
best lead these campus conversations.
As business officers related their struggles with
defining what they hope to accomplish with their
own financial aid dollars, the need for clearer
institutional goals, strategies to accomplish them,
and effective campus collaboration became apparent.
Among the questions posed by and to participants:
• What are the characteristics of your desired
student population?
• What are the financial barriers to bringing
that population to your campus?
• What aid policies should you follow to accomplish
your objectives?
• What is the role of merit aid in achieving
your desired student population?
• What level of institutional aid is required
to meet campus goals?
• What are my competitors doing, and what will
the market bear?
• How can I maximize my net tuition revenue?
• What other investment priorities exist, and
what tradeoffs (if any) might be involved in providing
that level of aid?
No cookie-cutter approach exists—institutions
navigate these waters based on their goals and objectives,
history, the marketplace they work in, and myriad
other factors.
The annual Senior Business Officers
Roundtable brings together a small group of business
officers and other higher education leaders
to analyze a current issue.
Sandy Baum,
professor of economics at Skidmore
College and senior policy analyst at the College
Board, facilitated this year’s event.
The 2004 program was organized by Chris
Harrington, vice president for finance
at Quincy College, and sponsored by
Fiduciary Trust Company. Attending the Roundtable this
year were:
Nana An, Lebanese American University;
Don Aungst, Capital University; Craig Becker,
Seton Hall; Mel Blackburn and John Palmucci,
Loyola University-Maryland; Diane Blake
and Dan Lundquist, Union College; Barry
Cohen, Centenary College; Keith Finan,
Williams College; Sonia Hajjar, American
University; Matt Hamill, VP at NACUBO and
author of this article; Chris Harrington,
Quincy College; Julie Karns, Rider University;
Karen Leach, Hamilton College; Robert Massa,
Dickinson College; Vincent Massaro, Metropolitan
College of New York; Mike McKitish, Drew
University; Margaret Porta, Sarah Lawrence
College; Ann Preston, Haverford College;
Gary Raisl, University of the Sciences
in Philadelphia; Kathy Rood and Maureen
Samways, Boston Architectural Center; Greg
Rumsey, Furman University; Hossein Sadid,
Case Western Reserve; Robert Specter, Baruch
College; Richard Staisloff, College of
Notre Dame in Maryland; and Ted Klingos,
VP of Fiduciary Trust, the principal sponsor
of the event.
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Encouraging Campus Debate
Roundtable participants related proven strategies
to best communicate information to support key
decisions that determine the price and costs of
providing a
college education. Virtually all of the techniques
included two core elements: engaging the faculty
effectively and finding the right terminology to
facilitate the debate.
A small group exercise illustrated the importance
of these techniques. Participants were assigned
the role of chief business officer, faculty member,
or trustee and were then instructed to debate this
scenario. The institution has a projected deficit
and can close the budget gap in one of three ways:
1) the institution can close an academic program
that has been suffering from serious enrollment
declines in recent years; 2) the campus can impose
an organizationwide salary freeze; or 3) the campus
can outsource its office services program and eliminate
20 staff positions.
Perhaps not surprisingly, none of the small groups
reached consensus on a single strategy. But the
role-playing that ensued demonstrated the importance
of engaging the right people and providing them
with meaningful information. Strategies described
included
• designing and providing regular budget communication
with the faculty senate;
• engaging the faculty as members of the institution’s
budget committees;
• developing regional collaborative efforts between
chief financial and academic officers; and
• bringing in outside experts to train business
office staff on communication tactics.
Predicting Outcomes
Throughout the two-day event, an underlying theme
was the difficulty of developing a predictive model
to guide institutional policy and strategy discussions
on tuition and aid issues. Campuses reported various
efforts to avoid the surprises and unanticipated
consequences that can arise whenever policies and
strategies are refined or adjusted. One model developed
at Furman University tracks student decisions in
prior years to help officials understand and more
accurately predict the likely financial outcomes
of their tuition setting and institutional aid
policy decisions.
Consider National Numbers
Event facilitator Sandy Baum, professor of economics
at Skidmore College and senior policy analyst at
the College Board, shared various data with participants,
drawing in part on her work as coauthor of the
College Board’s Trends in Student Aid publication.
According to her research, institutional grant aid
totaled slightly more than $20 billion in the 2002-03
academic year, representing 19 percent of total student
aid and almost half of all grant aid received by
college students. Over the past decade, institutional
aid has risen, in constant dollars, faster than both
state and federal grant aid programs.
One national trend noted was the rapid increase
in the amount of institutional aid awarded to students
from the highest income quartile. From 1992-93 to
1999-2000, the percentage of high-income students
receiving institutional aid grew almost 46 percent
at independent, nonprofit institutions (from 35
percent to 51 percent of full-time undergraduate
students) and 50 percent at public institutions
(from 12 percent to 18 percent of full-time undergraduates).
Over the same period, these high-income students
saw greater growth in their average aid awards.
Among independent institutions, the average award
to high-income students increased from $5,500 to
$6,800, a 23.6 percent increase (compared to students
from the lowest income quartile, whose average award
increased from $5,500 to $6,200, a 12.7 percent
increase). At public institutions, the average award
to high-income students increased from $2,400 to
$3,200, a 33.3 percent increase (compared to low-income
students, whose average award increased from $1,900
to $2,300, a 21.1 percent increase).
Is merit aid increasing faster than need-based
aid? Some data indicate that the share of state
grant programs that were awarded based on need had
declined from 90 percent to 77 percent in the past
decade. However, participants noted the challenge
of drawing clear lines between need- and merit-based
aid; some students with financial need receive merit
aid, for example. One thing that was clear from
the conversation: Institutions are regularly reviewing
and refining their strategies and policies to bring
a targeted student population to campus by reducing
the financial burden and rewarding academic achievement.
EACUBO is in the process of planning the 2005 roundtable.
If you are interested in participating, contact
Diane Blake, V.P - Finance and Administration, Union
College, 807 Union Street, Schenectady, NY 12308;
phone - 518-388-6104; e-mail - blaked@union.edu