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Sunday, October 21

Times Sessions  
12:00 pm - 5:00 pm Registration/Information
 
12:00 pm - 5:00 pm

Complimentary Buses to Niagara Falls (New York side)

Supported by
Oracle Logo

4:00 pm - 5:00 pm Women's Leadership Reception (by invitation only)  
4:00 pm - 6:00 pm Fall Mentoring Session  
6:30 pm - 7:00 pm

First-Time Attendee Reception
Is this your first time attending an EACUBO event? You are not the only one! Come meet other first-time attendees and learn what EACUBO has to offer you and your institution.

 
7:00 pm - 9:00 pm

Welcome Reception

Go back to the time when EACUBO began!

EACUBO is taking over the Pierce Arrow Museum which is the perfect place to be immersed in a bygone era. Wander exhibits including Stanhope electric carriages, Pierce-Arrow touring cars, a full-sized filling station designed by Frank Lloyd Wright, and the world’s only women’s hall of fame for transportation.

Get gussied up and have a dilly of a time enjoying period food and drink while listening, and dancing?!, to 1920’s era music.

Ssshhhhh……don’t tell anyone about the speakeasy. Just remember your secret password to get in!

Supported by
Aramark Logo

Deloitte Logo

KeyBanc Capital Markets Logo

Workday Logo

Monday, October 22

Times Sessions  
7:30 am - 5:00 pm Registration/Information
 
7:30 am - 8:30 am

CFO Breakfast (by invitation only)

Supported by
Wells Fargo Logo

7:30 am - 9:00 am

Networking Breakfast in the Exhibit Hall

Supported by
Bank of America Merrill Lunch Logo

9:00 am - 10:15 am

General Session: Solving Grand Challenges in Education Through Technology
Vivek Wadhwa
Vivek Wadhwa is a Distinguished Fellow at Harvard Law School and Carnegie Mellon University’s College of Engineering at Silicon Valley. Vivek Wadhwa leads you through a fast pace and engaging discussion about technology and how it helps solve education challenges that were once left to government and large corporations. Advancing technologies in robotics, artificial intelligence, computing, synthetic biology, 3D printing, medicine, and nanomaterials will also disrupt industries and create many new policy, law, and ethics issues.

Supported by
Grant Thornton Logo

10:25 am - 11:25 am

Concurrent Sessions

Accounting Update - a Three-Year Look Ahead
Jean Close, Partner, Bonadio & Co., LLP
Joe Peplin, Partner, Bonadio & Co., LLP
Grace Gonzalez, Principal, Bonadio & Co., LLP
The next three years will bring about many significant accounting changes for colleges and universities. Institutions will be faced with many new accounting standards to implement including new not-for-profit financial reporting requirements, a new revenue recognition model, and lease accounting changes. Experts in each of these areas will delve into the most important aspects that colleges and universities need to know in order to be ready for implementation. This interactive session will include relevant examples for participants to work on and answer throughout the presentation.

Back to the Future: Forecasting Needs to Manage Campus Facilities Risk
Jenni Sauer, Vice President for Business and Finance, Mary Baldwin University
Joanne Yestramski, Senior Vice Chancellor for Finance, Operations and Strategic Planning, University of Massachusetts, Lowell
Gayle Perez, Account Manager, Sightlines
Presenters will discuss how UMass Lowell worked to develop a comprehensive project inventory of deferred maintenance, is leveraging a data-driven approach to manage financial need pertaining to facilities risk, and has developed a multi-year plan to strategically fund deferred maintenance projects by fully funding depreciation and using a portfolio-based approach.

Like a Good Neighbor: Building Relationships while Building Your Campus
Stephen Schafer, Vice President for Finance & Operations, Sarah Lawrence College
Andy Gilburg, VP of Higher Education, Benchmark Construction
Marcus Grimm, VP of Market Growth & Innovation, Benchmark Construction
The presentation will address the need for colleges and universities to have strong neighborhood relationships when they are undertaking a building project on campus. The process will be approached from three perspectives:

  • Neighbor Perspective – Why is this change happening and how will it impact me during construction and afterward?
  • College/University Perspective – What should the College/University do to ensure a smooth project from the neighborhood’s perspective?
  • Contractor Perspective – How can your contractor can help with this process?

Attendees will walk away with a checklist and suggested courses of action to follow to ease this aspect of the construction process.

Minding the Metrics - What Role Does the Business Office Play to Ensure Realities are Understood and Critical Decisions are Made?
Loren Prescott, Vice President, General Counsel, Wilkes University
Christine Smith, Managing Director, Baker Tilly
This session will offer insight on how to comprehensively assess fiscal position and academic success, and specifically will explore how institutions are making tough decisions to meet the disparate equation of more academic success, at lower overall cost. Presenters will highlight how the business officer is vital to facilitating these critical financial decisions and developing an agreed to framework for assessing and communicating key information to institution leadership, including the Board. Presentation will include topics such as fiscal position assessment; impactful metrics to inform strategic, fiscal, and academic decisions; intersection between academic programming, enrollment strategy and financial decisions; developing and incorporating dashboards into existing governance; and driving impactful decisions across the institution.

Supported by
Engie Logo

Succession Planning: Survey of the Field and Updates from the Ground
Laura Hubbard, Vice President for Finance and Administration, The State University of New York at Buffalo
Louis J Mayer, VP Finance & Treasurer, Stevens Institute of Technology
Margaret Plympton, Partner, Education Practice, Odgers Berndtson
Panelist will discuss current practices in succession planning in higher education, featuring both a survey of practices nationally, as well as business officers talking about best practices at their institutions. Audience members will be asked to share their experiences, and there will be plenty of time for sharing lessons learned and talking about the challenges and opportunities of institutional programs in this area, participation from Boards of Trustees, similarities and differences with corporate succession planning, etc.

 
11:25 am - 1:00 pm

Networking Lunch and Dessert in the Hall

Supported by
M&T Bank Logo

Chartwells Logo

1:00 pm - 2:00 pm

Concurrent Sessions

A Financially Sound Approach to Achieve Deferred Maintenance and Sustainability Goals
Molly Mercer, Associate Vice President for Finance, Slippery Rock University
Scott Albert, Assistant Vice President of Facilities & Planning, Slippery Rock University
Paul Scanlon, Director of Sustainability, Slippery Rock University
This presentation will outline how one university successfully executed a robust energy conservation program that also made a large dent in the deferred maintenance backlog, all while creating a positive impact on the annual budget. Learn how the financial and facilities units at this institution functioned as a seamless, integrated team; through building the business case for this program, using data to generate buy-in from stakeholders, and successfully executing a program that bundled short payback energy savings improvements with an expansive deferred maintenance program. The team will share lessons learned on how to structure the RFP process and how to position the information to stakeholders on campus.

How Can You Tell Who Has Achieved the Most Efficient Resourcing of Faculty? A Discipline Focused Analysis
Tom Eleuterio, Manager, Higher Education Consortia, University of Delaware
Using data from multiple, consecutive years of the Delaware Cost Study, our benchmarking models identify discipline-specific groups based on a department’s use of faculty headcount. Group members in the audience will be able to share their observations about how the specific data envelopment analysis could be used to identify the best path forward towards improvement or to maintain a position of relative optimal efficiency.

Implementing the New Not-For-Profit Financial Statement Presentation
Jennifer Mathews, Assistant Vice President for Treasury Management/Controller, Stonehill College
Michelle Spriggs, Managing Director, CBIZ & MHM New England
Major changes to the not-for-profit financial statement presentation were finalized with the issuance of FASB's Accounting Standards Update No. 2016-14. Presenters will discuss best practices around implementing the new standard at your organization.

Supported by
George K. Baum & Company Logo

Proactive Advocacy and Communicating the Value of Higher Education
Lynne Schaefer, Vice President, Finance and Administration, University of Maryland, Baltimore County
Liz Clark, Senior Director, Federal Affairs, NACUBO
Kellee Edmonds, Senior Director, Communications and Marketing, NACUBO
Explore the general public’s changing attitudes about the relevance of higher education—and the disconnect between higher education leaders and American voters. Understand how student debt and college costs have captured public attention in recent years and how prospective students, families, voters, and lawmakers are responding. Explore tools from NACUBO designed to help business officers tell their institutions’ stories and reinvigorate the public understanding of the value of higher education.

Resistance to Change: A Leadership Opportunity
Mark Saine, Senior Director, Client Leadership Development, TIAA
This workshop focuses on managing resistance to organizational change efforts. Whenever a change is announced, most people will eventually find themselves resisting, in some manner, the change. This session focuses on that resistance and how to overcome the resistance that naturally occurs during times of change.

 
2:00 pm - 3:30 pm

Break in Exhibit Hall with Micro Sessions

Supported by
Aircuity Logo

Campus Travel Management Logo

Helio Campus Logo

Pearson Logo

2:00 pm - 3:30 pm Communicating the Value of Higher Education to Families (by invitation only)  
3:30 pm - 4:30 pm

Concurrent Sessions

Are Jim Collins’ Ideas Still Relevant for Higher Ed Today? How Colleges and Universities Can Go From Good to Great
Timothy Bowman, Executive Dean for Administration and Finance, Harvard John A. Paulson School of Engineering and Applied Sciences
Bill Dillon, Executive Vice President (Retired), NACUBO
Megan Cluver, Senior Manager - Strategy & Operations, Deloitte Consulting
Rajiv Shenoy, Chief Technology Officer, Apogee
The ability of university leadership to achieve the institutional mission continues to be challenged across multiple fronts. In his monograph, Good to Great and the Social Sectors, Jim Collins outlines the attributes which differentiate “great leaders” - and provides a framework for great institutions. The panel will examine the enduring principles of Dr. Collins’ work and examine how leaders can confront the challenge of leveraging technology as an enabler of institutional greatness --- not a disruption to the institution’s mission. Presenters will also explore how these principles relate to an increasingly diverse workforce confronting the need for transformational change.

Higher Education Financing - The Measurement Challenge
John Bellardini, The Sage College, Vice Chairman of the Board of Trustees
Christine Gibson, Vice President for Finance and Administration, Juniata College
Linda Eremita, Executive Vice President & Manager, George K. Baum & Company
John Null, Shareholder, Schneider Downs & Co. Inc.
This session will provide an informed perspective on why it is so difficult to measure, and monitor, the financial health of institutions of higher education. The presentation will focus what, when, why and who should possess a solid understanding of actual financial results and trends. Presenters will engage in discussion around educating appropriate parties, including providing examples of communication effectiveness and challenges. This round-table discussion will provide perspective from an underwriter, a chief financial officer, an auditor, and a college trustee. This unique panel will enable attendees to gain clear ideas on what to watch out for, what works for changing course, and the resources required to set in motion strategies to meet financial objectives.

Supported by
George K. Baum & Company Logo

The Impact of Tax Reform on Colleges & Universities
Rebecca Berger, Tax Manager, MIT
Jodi Kessler, Senior Manager of Tax, MIT
Erin Couture, Tax Director, PwC
Gwen Spencer, Tax Partner, PwC
This presentation will provide an overview of provisions that impact colleges and universities including the current status of regulatory guidance and forms. Further, there will be a focus on strategic planning and participants will take away planning points and opportunities to bring back to their university.

Managing and Mitigating Risk through Effective Contracts
Thomas O. Maggs, Managing Director, Risk Strategies Company
Frankie (Paulette) Cocoman, Senior Account Manager, Risk Strategies Company
Amy Maggs, Attorney
Coleen (Murphy) Alexander, VP of Administration, Bard College
This session will cover the following topics: 1. Types of Contracts; 2. Statutory and Common Law Limitations; 3. Indemnity provisions within contract VS insurance policy; 4. Best Practices, including how to keep requirements reasonable and additional Insured status.

Managing the Change from a Traditional Public Safety Department to a Community Policing One
Randy Brashears, Director of Public Safety, UMass Lowell Police Department
Josh Sticht, Deputy Chief of Police, The State University of New York at Buffalo PD
J. Frank Wiley, Chief of Police, University at Albany
This presentation will highlight the transformation of several Public Safety Departments from a traditional department to a student-centered community policing department. The presentation will cover a host of community policing programs that have transformed the safety of the community and empowered the individual to practice best practices in personal safety, and discuss the pros and cons of outsourcing of non-sworn security. Presenters will outline the collaborative efforts to work with the area municipal police to accomplish University objectives and improve safety both on and around campus.

 
4:30 pm - 6:00 pm

Happy Hour in the Exhibit Hall
This networking event includes a variety of appetizer options and an open bar. Visit with each exhibitor and learn more about products and services that may help your institution. Please take a moment to thank the exhibitors for their participation and support of the EACUBO 2018 Annual Meeting.

Supported by
Clifton Larson Allen Logo

J. P. Morgan Logo

6:00 pm - 8:30 pm

Regional Presidents' Dinner (Invitation Only)

Supported by
TIAA 100 Years Logo

8:30 pm - 10:00 pm

Cheers! Reception
Where everyone knows your name! After dinner, gather with your friends and colleagues in the EACUBO “living room” for a sweet bite and a beverage. Comfortable seating and a low-key atmosphere provide a relaxed setting to share what you have learned throughout the program. It’s a perfect way to end a very productive and fun day.

Supported by
Benchmark Construction Logo

Nixon Peabody Logo

Tuesday, October 23

Times Sessions  
7:30 am - 5:00 pm Registration/Information  
7:30 am - 9:00 am

Networking Breakfast in the Exhibit Hall

Supported by
Prager and Co Logo

7:30 am - 9:00 am New to Higher Education Breakfast
Romayne Botti, CFO/COO and Associate Dean, Carnegie Mellon University
Maryann Terrana, Director, Members Engagement, NACUBO

Business officers new to higher education face numerous challenges. If you have worked in higher education for fewer than three years, take this opportunity to connect with colleagues and discuss the complexities of financial management in a college or university environment. * limited seating

 
9:00 am - 10:30 am

NACUBO Update
Susan Johnston, President and CEO, NACUBO

General Session: Not for the Faint of Heart: Lessons in Courage, Power, and Persistence
Ambassador Wendy Sherman
Ambassador Wendy Sherman engages in a discussion about her service to the country as Under Secretary of State for Political Affairs and her transition to her new role at Harvard Kennedy School as a professor of the practice in public leadership and director of the School’s Center for Public Leadership. Wendy will share her experience inside the negotiating room and will show how to put values like courage, power, and persistence to work for you in your life and work place. During Dessert in the Exhibit Hall, Wendy Sherman will have a book signing for her newly released book Not for the Faint of Heart: Lessons in Courage, Power, and Persistence

Supported by
J. P. Morgan Logo

10:30 am - 10:45 am

Break

Supported by
Hinckley Allen Logo

10:45 am - 11:45 am

Concurrent Sessions

Charting the Role of Community Colleges in the Future of Higher Education
Christopher Collins, Assistant Vice President - Analyst, Moody's Investors Service
Jolanta Juszkiewicz, Director of Policy Analysis, American Association of Community Colleges
James Hrabosky, Vice President for Administration and Finance, Butler County Community College
Dr. Nicholas Neupauer, President, Butler County Community College
During this presentation, industry experts will identify best practices and new ideas for navigating a changing higher education landscape. The format will include an overview presentation and guided conversation. Audience participation will be solicited and encouraged, using targeted questions intended to draw out responses from attendees.

CFO First 90 Days
Lisa Calise, Senior Vice President for Administration & Finance and Treasurer, University of Massachusetts System
Michael Howard, Executive Vice President for Finance & Administration, Smith College
Robert Specter, Vice President for Finance and Treasurer, The Catholic University of America
Mark Oster, National Managing Partner, Not-for-Profit & Higher Education Practices, Grant Thornton
First impressions count! The first 90 days of a CFO’s tenure are critically important in setting the tone and precedents of the CFO’s whole tenure in the role. How much should you listen? How much should you assert goals and values right away? What different approaches should be followed given the financial condition and management that’s been inherited?

Supported by
George K. Baum & Company Logo

Financial Planning and Stakeholder Engagement
Alberto Citarella, University Budget Director, The University of Vermont
David Woodward, Vice President, Kaufman Hall & Associates, LLC
Hear how an institution introduced a financial planning framework that assessed planned capital expenditures and other funding requests against selected criteria for sustainability and risk. The university’s Directors of Budget and Controller collaborated to assemble a shared financial planning process where participants understand why institutional priorities need to be evaluated against resource constraints and why some funding requests need to be postponed or declined. The process is ensuring UVM achieves its mission while prudently managing its resources and risks.

Supported by
Callowhill Capital Advisors Logo

Leading through a Disaster: Lessons Learned from Hurricane Maria
Guillermo Nigaglioni, CFO, University del Sagrado Corazón (USC)
Richard Middaugh, Senior Vice President, Dynamic Campus
Imagine your campus has just experienced a massive natural disaster that goes beyond anything your disaster recovery scenarios could anticipate. How would you handle the situation? In this interactive session, presenters will detail challenges faced in the wake of Hurricane Maria last September, and how they managed to not only re-open campus for the fall semester just three weeks later, but also to launch Sagrado Contigo -- "Sagrado With You" -- to deliver aid to students, faculty, staff, and the surrounding communities. This one-of-a-kind account will be incredibly valuable for any institutional leader who has lain awake at night wondering what he or she would do if the unthinkable happened on their campus.

Sexual Harassment Complaints: What Can HR Learn from the Student Side?
Theresa Conroy, Partner, Harter Secrest & Emery LLP
Julia Green, Partner, Harter Secrest & Emery LLP
Jo Ellen Pinkham, Vice President for Human Resources, Nazareth College
As colleges and universities across the country are faced with an increased number of complaints-very public complaints-of sexual harassment, there is much to learn from how institutions responded to the intense national scrutiny related to student sexual misconduct. In light of the EEOC’s requirement that employers have a holistic approach to creating a culture that will prevent harassment (as compared to responding to complaints of harassment), presenters will discuss strategies used on the student side related to leadership and accountability, anti-harassment policies, harassment reporting systems and investigations, and compliance training.

 
11:45 pm - 1:15 pm

Networking Lunch and Last Hurrah in the Exhibit Hall

Supported by
Accenture Logo

11:45 pm - 1:00 pm

Book Signing in the Exhibit Hall: Not for the Faint of Heart: Lessons in Courage, Power, and Persistence

 
1:15 pm - 2:15 pm

Concurrent Sessions

Cloud Based ERP System Collaboration
Mary Jane Russell, Director of Business Intelligence and Associate CIO, Saint Michael’s College
William Anderson, CIO, Saint Michaels' College
Saint Michael’s College with its partners in the Green Mountain Higher Education Consortium, Champlain and Middlebury Colleges, are implementing a cloud based ERP system for use by all three colleges. The presentation will outline the genesis of the project, its history, and current status. The talk will describe the processes used by GMHEC to determine what services to share, how to standardize related business processes, and the way in which those decisions are reflected in the data governance required for simultaneous implementation of the two systems. The presentation will also highlight the critical role of the project governance model and data governance early in project planning.

Supported by
Oracle Logo

Good Strategy Requires Good Data
Mike Gower, Vice President, Executive VP for Finance and Administration and University Treasurer, Rutgers University
Paul Friga, Clinical Associate Professor and Special Advisor to the Provost for Online Education, University of North Carolina-Chapel Hill
Strategy is all about smart resource allocations. Chief Business Officers (CBOs) in higher education are often charged with reviewing and approving budgets for investment without sufficient data to make comfortable decisions in this space. Join this interactive session where presenters will review the quality of data in higher education - the good, the bad and the ugly, and present case studies of university decision making topics - budgeting, unit evaluation, and tracking strategic initiatives. The discussion will include best practice ideas moving forward.

Supported by
Callowhill Capital Advisors Logo

Putting Finance in the Service of Student Success
Donna Desrochers, Associate, rpk GROUP
Celeste Schwartz, Vice President for Information Technology & College Services, Montgomery County Community College
This session will share current research on capturing ROI from student success initiatives. Participants will learn how this framing and analysis allows institutions to make more strategic investments, support smart reallocation, and enhance transparency and accountability. Case study examples will be provided around new advising models, tech-enabled advising solutions, and competency based education models. Engaged learning will also occur as participants share their ROI approaches in a small group format during the presentation.

Supported by
Permanens Capital Logo

The Power Of Partnership: Meeting Students Where They Are
Betsy Burton-Strunk, Vice President, Director of Sales, BankMobile
Carla Perez, Director of Student Financial Services, Chicago State University
David King, Chief Technology Officer, OnPlanU/VP of Engineering & Development, Flywire
John Cartwright, Regional Director of Sales, Flywire
This presentation shows how a team of providers has leveraged technology to improve student satisfaction, increase cost effectiveness, and gain internal efficiencies in the business office. Hear how the institution provides a blended service model targeting the next generation of students and families.

Supported by
Accenture Logo

Advancing Women’s Leadership
Lynne Schaefer, Vice President for Finance and Administration, University of Maryland, Baltimore County
Nicole Truffant, Vice President for Finance and Administration, University of New England
Susan Johnston, President and CEO, NACUBO
Join a conversation with three seasoned women leaders about opportunities and obstacles women sometimes face as they navigate their careers and lives toward and through leadership positions. Consider with your peers the characteristics and habits that define the best leaders, and how those are developed and nurtured. We will learn about the rising influence of women in all aspects of our lives, as motivation to strive to be the best we can be. We’ll ask ourselves what we can do to provide opportunities and support for women coming through the pipeline, to make sure doors are open for them. And, can we have it all? Maybe…

Supported by
Callowhill Capital Advisors Logo

 
2:25 pm - 3:25 pm

Concurrent Sessions

Advancing Facilities Operations with Key Metrics
Sally Grans Korsh, Facilities Management and Environmental Policy Director, NACUBO
Guilbert Brown, Vice President, Finance and Administration, Millersville
Presenters will share four years of APPA/NACUBO survey data submitted from all regions and institutional campus types. Presentation covers key consumption issues; BTU (energy - also called Energy Use Intensity EUI), electrical, water, waste (recycling/garbage), carbon, and how that relationship can lower operational costs. Review how to present data, which can be used by students, staff, faculty, and senior administration for decision-making to improve the campus ecology and footprint. Case studies of other campuses will be presented as to how they have used this data to improve overall consumption and reduce costs.

Improve Hiring and Development Outcomes Using Data
Timothy Bowman, Executive Dean for Administration and Finance, Harvard John A. Paulson School of Engineering and Applied Sciences
Kathleen Teehan, VP Business Development and Client Service, ClearRock
This interactive presentation we will introduce a simple framework called the head, heart and briefcase. We will discuss how this approach is used to hire and develop talent, and the impact that this approach has on attrition, employee engagement and workplace productivity. All participants will develop a behavioral job pattern for a key role within their business, and they will learn how to use this data for improved hiring outcomes and employee development.

Maintaining the Endowments Intergenerational Equity in the Current Market Environment
David Proulx, Rhode Island School of Design
Annette Parker, Ursinus College
Ed Steinmetz, Senior Vice President for Finance & Administration, University of Scranton
John Griffith, Vice President, Hirtle Callaghan
The competition for students continues to put pressure on endowments for revenue diversification. Meanwhile, endowment returns have lagged significantly. Presenters will explore the potential solutions for restoring intergenerational equity and debate the importance of maintaining intergenerational equity vs. continued spending to fulfill colleges’ and universities’ current missions.

Supported by
Permanens Capital Logo

Positioning Your University or College to the Future by Embracing Technology: How to Get Everybody on Board
Secil Watson, Innovations Leader and Head of Digital Solutions for Business, Wells Fargo
Alan Bowers, Directory of Treasury Services and Risk Management, Emerson College
Courtney Sampson, Director of Procurement and Accounts Payable, Brandeis University
Higher education and banking industries are both service industries and both are being disrupted by new technology startups: banking by fintech companies, and higher education through online providers. The presentation will go into the convergence between banking and technology and its impacts on college and university treasury offices. Presenters will discuss real life case studies of embracing technology and getting your people onboard.

Building Emotional Resiliency and Cultivating High Performance Leadership
Howard Teibel, President, Teibel Education Consulting
Leadership is about orchestrating our people to coordinate actions toward a set of shared outcomes. Our effectiveness as leaders is a function of the moods we can cultivate in our teams and our capacity to effectively use language to make requests, offers, promises, declarations and assess each other’s effectiveness. When practiced over time, we can transform our capacity to build a team that has emotional resiliency to navigate the complex work we do on a daily basis. Some of the session principles come from years of research and practice from Dr. Fernando Flores, a leading thinker in the theory of management and conversation of actions. In this session you will learn how to:

  • Make and receive requests that uncover the underlying conditions of satisfaction
  • Recognize and cultivate mood as the foundation for opening possibilities in your teams
  • Distinguish the speech acts of Assessments from Assertions and learn how to make powerful assessments of ourselves and others

Supported by
Permanens Capital Logo

 
3:25 pm - 3:45 pm Break  
3:45 pm - 5:15 pm

EACUBO Business Meeting and General Session
Dr. Dan Hocoy, President, The State University of New York, Erin Community College
SUNY Erie Community College President, Dr. Hocoy, has had a long-standing commitment to creating a campus environment and programs that supports diversity, inclusive excellence, and global perspectives. He has provided innovative and effective academic leadership by focusing on improving student success, developing exciting new programs, and enhancing institutional sustainability. Dr. Hocoy has also been successful in partnering with private and public organizations in creating unique academic programming that serve workforce needs and address current community issues.

 
5:15 pm - 7:00 pm

Networking Reception

Supported by
KOYA Logo

Pfm Logo

Follett Logo

Wednesday, October 24

Breakfast

Times Sessions  
7:30 am - 11:30 am Registration/Information  
7:30 am - 8:30 am

Breakfast

Wednesday Morning Program: Technology Transforming Higher Education
Join us for a half day focused on the technology that is transforming higher education today. This themed program will kick off with a keynote address by Susan Grajek, Vice President, Communities and Research at EDUCAUSE. Susan will paint a broad picture of the changing technology landscape in higher education, drawing from EDUCAUSE research publications including Top 10 IT Issues and 2018 Technology Trends. After the keynote, we offer 3 concurrent sessions that will dive deeper into major areas of interest in technology. The concurrent sessions will repeat so that participants may attend 2 of the 3 offerings.

Supported by
Salesforce Logo

8:30 am - 9:30 am

The Amazonification of Higher Education
Susan Grajek, Educause
The many recent advances in information technology have reshaped products, services, and professions, as well as the way we live our daily lives. Higher education is no exception to the impact of IT, although in many ways our industry has remained relatively insulated. No longer. We are experiencing the Amazonification of higher education, as technology is being used to improve student outcomes, transform teaching, learning, and research, and foster new business models. Learn about the cultural, technological, and workforce shifts that are entailed. Visit the near future through examples of innovations already underway on campuses throughout the nation.

 
9:30 am - 9:45 am

Break

Supported by
Morgan Stanely Logo

9:45 am - 10:35 am

Concurrent Sessions

Artificial Intelligence and Building a Smarter University
David Allen, Research Associate, Rensselaer Polytechnic Institute
Bruce Gardner, IBM

Higher education as an industry is at a crossroads where colleges and universities must become cognitive institutions in order to remain viable in the coming decade. Those that don’t are at significant risk of becoming obsolete. In this session you will hear the IBM point of view on the importance of being a cognitive campus. Bruce Gardner will share a roadmap of the steps to take and programs to implement that will achieve this status. University colleagues will join the discussion to share their experiences in becoming more cognitive.

Building the 360 Degree View on the Student
Michael Cipriano, Chief Information Officer, University of Massachusetts, Lowell
Joanne Yestramski, Senior Vice Chancellor for Finance, Operations and Strategic
Planning, University of Massachusetts, Lowell
Sam Chung, EVP, Chief Financial Officer, SalesForce
Using the SalesForce Connected Campus framework, UMass Lowell addressed the challenge of tracking a student’s interactions from recruiting, through matriculation, and then post-graduation by deploying a Customer Relationship Management system (CRM), where the Student is the Customer. The CBO and CIO will share insights from this effort to incrementally build a single salesforce database on the new Higher Ed Data Architecture (HEDA) form.

Supported by
Accenture Logo

Current Topics in Data Privacy
Jack Suess, Vice President of Information Technology and CIO, University of Maryland, Baltimore County
Michael Cooney, Partner, Nixon Peabody
Jenny Holmes, Associate, Nixon Peabody
The recent go-live of European Union’s General Data Protection Regulation (GDPR) has resulted in many institutions reviewing their privacy protections and flooded our inbox with services updating their privacy policies. Is privacy an emerging issue and, if so, what should our institutions be doing to prepare for this? This panel will discuss the topic and offer tangible next steps on moving forward.

 
10:40 am - 11:00 am Break  
11:00 am - 11:55 am

Concurrent Sessions

Artificial Intelligence and Building a Smarter University
David Allen, Research Associate, Rensselaer Polytechnic Institute
Bruce Gardner, IBM

Higher education as an industry is at a crossroads where colleges and universities must become cognitive institutions in order to remain viable in the coming decade. Those that don’t are at significant risk of becoming obsolete. In this session you will hear the IBM point of view on the importance of being a cognitive campus. Bruce Gardner will share a roadmap of the steps to take and programs to implement that will achieve this status. University colleagues will join the discussion to share their experiences in becoming more cognitive.

Building the 360 Degree View on the Student
Michael Cipriano, Chief Information Officer, University of Massachusetts, Lowell
Joanne Yestramski, Senior Vice Chancellor for Finance, Operations and Strategic
Planning, University of Massachusetts, Lowell
Sam Chung, EVP, Chief Financial Officer, SalesForce
Using the SalesForce Connected Campus framework, UMass Lowell addressed the challenge of tracking a student’s interactions from recruiting, through matriculation, and then post-graduation by deploying a Customer Relationship Management system (CRM), where the Student is the Customer. The CBO and CIO will share insights from this effort to incrementally build a single salesforce database on the new Higher Ed Data Architecture (HEDA) form.

Supported by
Accenture Logo

Current Topics in Data Privacy
Jack Suess, Vice President of Information Technology and CIO, University of Maryland, Baltimore County
Michael Cooney, Partner, Nixon Peabody
Jenny Holmes, Associate, Nixon Peabody
The recent go-live of European Union’s General Data Protection Regulation (GDPR) has resulted in many institutions reviewing their privacy protections and flooded our inbox with services updating their privacy policies. Is privacy an emerging issue and, if so, what should our institutions be doing to prepare for this? This panel will discuss the topic and offer tangible next steps on moving forward.